Communications Lead

Term: Permanent 

Reports to: Senior Lead, Marketing & Brand Management 

Salary Range: $61,600 - $77,000 

Location: Our head office is located in Ottawa, Ontario, however we welcome remote work outside Ottawa or a blend of onsite/work from home if the candidate is from the Ottawa area. Note that all staff are currently working from home and no travel is permitted. We are continually reassessing during the pandemic. 

Deadline to apply: April 25th, 2021 

How to apply: Visit 


As a key member of the Communications team, the Communications Lead is responsible for ensuring the smooth day-to-day operation of processes to support a wide range of HEC communications activities. These include: (1) coordinating all communications processes to support HEC program and corporate communications activities, including but not limited to, translation, printing, and e-marketing; and (2) ensuring and maintaining guidelines/standards for HEC’s corporate identity for all materials.  


Your core responsibilities would include: 

  • Developing the content marketing strategy for the organization, building off the Corporate Marketing and Communications Plan, brand strategy and other foundational documents.  

  • Generating marketing content such as blogs, podcasts, impact stories, interviews with stakeholders, patient stories, infographics and other forms of multimedia marketing content that support HEC’s marketing and communications objectives.   

  • Researching, writing and editing high-quality, timely communications products in English or French for a variety of formats including web, social media, media materials, print materials and others.  

  • Liaising with internal stakeholders such as program teams and other marketing/communications senior leads to support the execution of existing marketing and communications plans, as well as with the communications lead for designing and producing marketing content.  

  • Acting as the business partner for internal teams that lead the development of knowledge products, developing marketing and communications strategies to support widespread engagement with knowledge products.  


Education and experience you will need to have: 

  • Bachelor’s degree in Communications, Marketing, or combination of education and experience.  

  • Minimum of three (3) years progressive experience in a similar function.  

  • Advanced knowledge of marketing and communications analytics.  


And even better if… 

  • You have a detailed knowledge and understanding concerning developing marketing and communication plans in English and French. 

  • You have experience carrying out data analytics around marketing content and communications strategies.  

  • You can engage with a wide variety of people from stakeholders to contractors, writers, graphic designers, and videographers. 

  • You have the ability to communicate in both official languages. 


You will be a great fit for this role if you have: 

  • Advanced computer and software skills including word processing, spreadsheets, presentations, contact management systems and databases.  

  • Strong project management skills.  

  • Highly developed interpersonal skills including professional communications with internal and external colleagues, contractors and stakeholders.  

  • Learning agility, an ability to adapt to changing priorities and problem-solve effectively. 

  • A creative mindset when developing communications content for a variety of platforms. 

  • Interpersonal skill, public speaking skill, tact, and diplomacy when engaging with a wide variety of audiences.  

  • Exceptional attention to detail with grammar and proofreading ability. 

  • The ability to work independently as part of a small team. 


Healthcare Excellence Canada (HEC) is an equal opportunity employer and is committed to the principles of Employment Equity. We encourage applications from all qualified individuals, including visible minorities, Indigenous persons, and persons with disabilities. We thank all applicants for their interest; only those selected for an interview will be contacted. Accommodations are available on request for candidates taking part in all aspects of the selection process. 


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