Marketing Manager

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About SHIFT 

We’re in a world where good teamwork - cohesion, trust, communication, openness, accountability - drives better performance and happier employees.

Intentional leaders know this, and use SHIFT to help them and their whole team learn and grow together. With team diagnostic and conversation tools, personal growth plans, learning based feedback and more, we help a whole team live a culture of growth, together. 

With a global move to remote working and extensive disruption in the organizations we serve, the time has never been more right for SHIFT to help.

Since 2017, SHIFT has received two rounds of funding and achieved many business and client milestones. Notably, our tools have been used by hundreds of companies including Roche, Applied Materials, McKinsey & Company, Netflix and Vanguard. 

Our team members - called SHIFTers - are a mix of business and engineering professionals at the core of our growth to date. SHIFTers excel in the face of big challenges, are comfortable with quick, iterative learning cycles, embrace ambiguity and navigate changing business landscapes with resilience and focus. To say we thrive in fast-paced environments, is an understatement. Moreover, SHIFTers are motivated by the deep sense of ownership that comes from working at our young, evolving company.

Now, more than ever, SHIFT’s mission to help teams thrive through change is both important and urgent. We are actively listening, experimenting and adapting across all functions to continually refine our offerings and emerge with responsive solutions to challenges facing managers - and organizations as a whole. We will remain agile moving forward, while seeking new rounds of funding, growing our client base and most importantly, helping teams to become more connected and productive overall. 

The Role

You’ll be joining our Marketing, Growth and Sales Team, reporting to and working closely with our Head of Sales and Growth. This is a mission critical role for us - the messaging, content, and campaigns you deliver will help us grow our client base and establish SHIFT’s brand. 

We’re looking for a highly motivated, energetic self-starter with strong interpersonal skills, a scrappy startup mentality and a desire to make an immediate impact on a rapidly growing business. You should thrive in fast-paced and cross-functional environments, be comfortable with change, and be excited by B2B marketing. 

In your first month, you will get an in-depth understanding of our product and clients by shadowing interactions with our buyers and end-users. This will allow you to understand the problems our clients look to us to solve. 

Specifically, you will contribute to SHIFT’s growth by:

  • Anchoring our GTM activities with a clear consistent story. Craft strategic communications and consistent messaging that resonates with our target audience, builds their understanding of the SHIFT platform, and answers why our tools are the right solution.

  • Increasing qualified leads. Contribute to monthly MQL and SQL targets through rigorous optimization of our outbound content and experimentation with inbound techniques. 

  • Establishing SHIFT as a credible expert. Own the content production funnel, from ideation to publication, for a mix of rich content, social media marketing, case studies, sales materials, conference collateral, etc.  

  • Informing continuous improvements to our marketing and sales strategies. Analyze market trends, competitive intelligence, social listening, client feedback, and marketing performance to inform iterations and refinement of our marketing and sales approaches.

We are looking for someone with:

  • A scrappy, entrepreneurial approach. You want to uncover new and better ways of doing things, and if that means a pivot or another iteration, you’re game.

  • Skilled storytelling and writing capabilities. You will be the one to translate SHIFT’s voice, promise and value into compelling communications, be it sales emails, our website, or client decks. 

  • A knack for visual communications. You don’t need to be a designer, but you think about how to communicate not just in words, but also through visual experiences.

  • An appreciation for good enough and rapid testing. You aren’t held back trying to get to perfect, but instead willing to test collateral and content that is ‘good enough’, learn from it, and iterate again. 

  • The desire to nerd out on data. You’ll create robust testing plans, apply insights to future marketing campaigns, and always be looking for ways to optimize.

  • A collaborative approach. We are a tight team who ask for help when we need it, pitch in where we can, and celebrate our joint successes. 

  • A growth mindset. We don’t expect you to have all the answers, but instead, want to work with people who are excited to learn, tap into networks for ideas and expertise, and ask for feedback to keep getting better. 

  • 4-5 years marketing experience. Ideally you’ve worked in a startup or similarly fast paced environment, and have B2B experience.

This role will be based in our Toronto office, working remotely during the immediate term due to COVID-19.

What you’ll get from SHIFT:

  • The opportunity to learn from a seasoned entrepreneurial leadership team

  • Freedom to solve relevant, complex and uncharted business problems

  • Ownership of projects and strategic priorities - regardless of seniority - in a high learning environment

  • A chance to build relationships across sectors, functions and time zones in a supportive and people-first environment

  • Competitive compensation, equity, health benefits and an annual learning grant

Our Values:

At SHIFT, we embrace and actively cultivate the following values:

  • Own it: We believe that anyone can be an owner and everyone at SHIFT must be an owner. A SHIFT owner is someone who: is willing to set a hard goal that they don’t necessarily know how to meet, will work to achieve that outcome despite inevitable obstacles, will solve the underlying problem vs. ticking a box to complete a task, asks for feedback and thought partnership, and communicates key learnings and their process throughout. 

  • Debate to great: We want the best ideas, ambitious goals and decisions. Almost no idea or goal is the best in its original form. We believe collective problem solving, debate and conflict sharpens ideas, ambitions and decisions into better versions, and can help everyone improve.

  • Ship fast, learn fast: We seek the shortest path to get to better outcomes. This means that we operate with pace and a focus on learning quickly so that we optimize our learning, in service of getting to the right answer in the least amount of time. 

  • Push our potential: We want everyone to be at the edge of their personal learning zone and we believe that most people have more learning capabilities than they know. We will find the opportunities, projects, roles and external resources needed to allow people to continually grow and learn.

  • Teamwork is our foundation: We practice what we preach and have a deep understanding and appreciation for how important strong team foundations like psychological safety, mutual trust and strong communication are. We work hard to provide the space and opportunities needed to foster strong team foundations and we’ll also dogfood our own products regularly to keep us aligned.

SHIFT is an equal-opportunity employer and we value diversity at our company. For Toronto-based roles, we are not able to offer relocation at this time.

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