Director, Marketing Communications

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Director, Marketing Communications

Competition : 2403 (Internal/External)

Closing date : February 1, 2018

The results of this competition may also be used to fill other similar vacancies, on a temporary or regular basis.

 About the role

Under the direct supervision of the Director General, Communications and Public Engagement, the Director, Marketing Communications, will leverage what’s happening within the arts sector, Council, across Canada and around the world to build communications strategies to increase the profile and visibility of Council, and of the artists and arts organizations we support, as well as to increase the understanding of the integral role of the arts in the lives of all Canadians.

 As the Director, Marketing Communications, you will:

  • Capitalize on timely communications opportunities to build Council’s reputation and reinforce the role and power of the arts in society through meaningful and sustained conversations that engage our employees, our partners, and the public.
  • Oversee the development of digital communications (blog, web and social media, intranet), media relations, and corporate communications (speeches, annual report).
  • Take the lead for developing frameworks and standards for managing Council-wide central communications activities, including the development of an annual marketing communications plan that includes key strategies for various stakeholders, allocation of resources and performance measurement. The plan will also explore how we can connect various publics to get the arts into more Canadian and international conversations by bringing together artists and audiences in our active online community, and through branded content channels, as well as through partnerships and events.
  • Oversee the implementation of the work, ensuring staff are focused on the right opportunities and deliver high quality writing, translation, and production of digital campaigns, and materials.
  • Take the lead on fostering Council’s brand and reputation – including issues management – and building tools to help all Council staff better understand the brand identity, articulate key messages, and engage in meaningful conversations with their communities.
  • Provide expert advice to the Director General, Communications and Public Engagement and the Executive Management Committee (EMC) in areas of accountability and ensures that all activities and functions under the areas of accountability are aligned with the Council’s Strategic Plan.
  • Take the lead for operational management and implementation of Council-wide, integrated, timely, relevant audience-based communications strategies, services and functions, and social media and public relations activities in order to implement the transformation and transition of the Council’s New Funding Model.
  • Oversea a team of 18 that includes three direct reports: Manager, Communications Content, Manager, Web and Brand, and Manager, Community and Digital Engagement.
  • Work highly collaboratively with internal and external stakeholders to achieve objectives, and mentor staff within the Section to grow and develop their capacity in a very dynamic, fast-paced environment.

You will be required to travel up to 20 days per year and on occasion, work irregular hours.

Basic requirements of the position


  • An undergraduate degree in public administration, communications, journalism, business management, contemporary arts or a related field or an equivalent combination of education and professional experience in the areas of accountability.


  • Ten (10) years of progressively responsible management and administration experience, including five (5) years of experience in a supervisory role managing employees, budgets and assets, preferably within the arts sector.
  • Experience in developing communications strategies in a digital context;
  • Experience in brand management, communications strategy, media and public relations, and the web.


  • Strong knowledge of arts terminology and of the mandate, programs, policies, audiences and fields of interest of the Canada Council;
  • Knowledge of communications and marketing trends, particularly in a digital context.

 Skills & Competencies

  • Excellent management, planning and budgeting skills and solid organizational skills;
  • Excellent people management skills; dynamic, team oriented and the ability to inspire and empower a high-performing team;
  • Excellent interpersonal, leadership and problem-solving skills;
  • Demonstrated ability to manage projects of substantial scope, assess and coordinate resources (human, technical and financial) and build effective project plans and teams;
  • Ability to provide oversight on both design and content to ensure materials produced are in keeping with Council’s reputation and aspirations.

 Bilingual Requirements

  • This position required the use of both official languages. The requirements in the second official language are: an advance level in oral and reading comprehension and an intermediate level in writing.

This position is located in Ottawa.

How to apply

Send the complete Application Form quoting the competition number listed above and a copy of your resume to the attention of Mylène Mougeot, Human Resources, prior to the closing date by email at If possible, please send all documents as one PDF file.

 For more information please contact Mylène Mougeot at 613-566-4414 or 1-800-263-5588, extension 4124 or by e-mail at

 We thank all applicants for their interest; only those selected for an interview and/or a written exam will be contacted.

 We value diversity in our workforce and encourage candidates to self-identify as members of the following designated groups: women, visible minorities, Aboriginal peoples and persons with disabilities.

 We are committed to providing a workplace that is inclusive and accessible to all.  Should you require accommodation during the staffing process, please do not hesitate to contact a member of our Human Resources team.

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