Marketing Technology Project Manager (12-Month Contract)

Blake, Cassels & Graydon LLP (Blakes), one of Canada’s largest and most successful law firms, is currently looking for a Marketing Technology Project Manager (PM) to join the Client Relations & Marketing department in the Toronto office. The PM will report to the Director, Business Intelligence & Marketing Technology. This position is a 12-month contract, with a very high possibility of renewal.

The PM role has two main responsibilities within the Client Relations & Marketing department: practitioner and innovative leader. The PM is responsible for directly managing high-profile projects for the department, ensuring that the proper project management discipline and techniques are used to manage and successfully complete projects within scope, on time and on budget. The largest of these projects is a complete CRM/ERM replacement. Additional technology projects might include digital asset management, experience management, awards/ranking management, virtual/hybrid event provider, social media advocacy app and trip reporting management.

The PM is expected to lay the foundation for the increased use of project management techniques in the department. By developing procedures, templates, checklists and providing appropriate guidance, training and mentoring, the PM will inject successful project management techniques throughout the department.

The PM will work closely with the Director and Chief Client Relations & Marketing Officer on the department’s technology strategy to ensure alignment with the Firm’s business requirements. This will include assisting in building business cases and related capital/resource planning. The PM is also responsible for leading the department’s technology audit.

The PM will form strong, trusted relationships with stakeholders across departments and teams, including working very closely with the IT department on project planning and scoping, and general technology strategy.

Qualifications

Experience/Experience:

• Bachelor’s degree in business, marketing, technology, computer science or related discipline is preferred; track record of ongoing education and/or certification with new and evolving approaches in project management would be considered an asset
• Minimum of 10 years of experience in planning, managing and successfully executing large marketing technology projects, including development and delivery on project performance metrics
• Minimum of five years of experience in managing a portfolio of stakeholders and successfully applying portfolio management tools and techniques to keep all projects in the portfolio on track
• Minimum of five years of experience working with relevant marketing technologies, preferably in professional services
• PMP certification or equivalent is preferred

Skills/Abilities:

• Exceptional verbal and written communication skills, with a demonstrated track record of presenting to, and influencing, stakeholders at all levels
• Strong aptitude for influencing others to participate, collaborate and make decisions from a position of influence rather than formal authority over participants, which is a critical component of this role
• A demonstrated ability to prioritize and deliver work in a fast-pace, high-pressure environment that has multiple active projects at any time
• Expert knowledge of key applications are required for the role, including Microsoft Project (or similar), Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), workplace collaboration apps (such as Wrike) and any other applications that are considered important for managing projects, portfolios of projects and communicating with stakeholders
• Capable of providing accurate information and excellent client service that demonstrates concern, trust, dignity and respect in all interactions
• Ability to maintain strict confidentiality at all times
• Ability to demonstrate patience, understanding and integrity with all stakeholders
• Ability to work in a team/collaborative environment

Additional Skills/Abilities:

• Business savvy and understands the business of law
• Passionate about marketing technology and demonstrated experience in staying current with the latest trends
• Very comfortable with technology and able to learn new technologies quickly
• General knowledge of IT concepts, including tech stacks, connectivity, on-premise, cloud (IaaS, PaaS, SaaS) and security/certificates
• Knowledgeable of legal marketing operations
• Very comfortable with data, databases and reporting
• Experience working remotely and using Microsoft Teams
• Strong attention to detail
• Willingness to work evenings and weekends as required

How to Apply:

To apply for this position, please submit your application and include your cover letter and résumé directly to our application portal.

Blakes wishes to thank all applicants for their interest. However, only those candidates selected for an interview will be contacted.

Who We Are

At Blakes, we care about our people. We are committed to providing exceptional experiences for not only our clients, but also our employees by fostering an open and inclusive workplace culture. As a winner of Canada’s Best Diversity Employers and Greater Toronto’s Top Employers awards, we understand the importance of fostering an environment that brings out the best in each person. Our success as a firm starts with the hiring, development, and retention of top talent.

Blakes welcomes applications from all qualified applicants. The Firm is committed to maintaining an inclusive work environment composed of people with diverse perspectives, backgrounds, identities, and cultures.

The Firm provides accommodation for applicants with disabilities and in respect of other protected grounds during the recruitment process in accordance with applicable laws. Please contact us to request accommodation.