Marketing Specialist, Regular Giving

MARKETING SPECIALIST, REGULAR GIVING

Join us as we go to the world’s poorest places – so the most vulnerable are not left behind.

About Hope and Healing International:

We are a Christian organization, working to bring hope and healing for children with disabilities in the world’s poorest communities.

About this Role:

• Employment status: Salaried, Full-Time (35 hours per week)
• Salary: TBD + Benefits &RRSP
• Location: 1600 16th Ave - Unit 1, Richmond Hill, Ontario

Reporting directly to the Manager, Regular Giving Strategy, the Marketing Specialist, Regular Giving is responsible for reviewing reports and processes that will help make informed decisions and maximize results. As well as assisting in the process of ensuring new and existing supporters experience a meaningful journey with healinghugs and engaging them more deeply with Hope and Healing International’s cause and brand.

Essential duties and responsibilities:

• Analyzing campaign results and providing recommendations for future enhancements, making recommendations to increase retention and revenue results.
• Compiling and analyzing information and suggesting changes to tasks and or processes.
• Marketing Communications – reviewing communications, providing feedback on edits as well as recommendations on enhancements to content and communication channels such as mail, digital and face-to-face products.
• Assisting in the preparation of detailed reports on Regular Giving performance as well as post campaign analysis and assisting in preparation of status reports.
• Organizing – tracking responses and feedback through Smartsheet input, as well as tracking and providing deliverables on-time.

Other duties and responsibilities:

• Analyse campaigns, processes, and reports to recommend changes to the donor data segmentation, creative learnings and reported donors’ experiences to increase net revenue and retention
• Review tactics, track KPIs, and provide recommendations for Regular Giving acquisition and cultivation enhancements.
• Provide assistance to Manager, Regular Giving by compiling details for KPI’s, reports, or processes.
• Review and track invoices and confirm track to budget.
• Compile information, assist in report preparation, and review of reports.
• Participate in projects and provide input to improve Regular Giving organizational processes
• Monitor trends to identify and recommend enhancements to maximize donor revenue, donor retention and business efficiencies.
• Engage with internal staff such as Decision Support Services, Donor Relations, and Donor Services as required to advance Regular Giving programs.
• Access Studio Enterprise to validate data lists to support acquisition and cultivation channels.
• Engage with external canvassing agencies providing support of acquisition.

Why would you want to come and work with us?

• You will work shoulder to shoulder with people excited about changing the world for children with disabilities so they can go to school, play and thrive in their community.
• You can bring your faith to work – it makes for an awesome atmosphere.
• We provide comprehensive health benefits (medical, dental, vision, etc.)
• We want to support your plans for retirement, so we provide a generous RRSP contribution, up to 5% of your annual salary.
• We believe in meaningful time off, so we offer 15 paid vacation days starting from the first year of service, 10 paid personal days and days off to volunteer and for spiritual growth.
• Flexibility and work-life balance are important to us, so we provide a hybrid work model (two work-from-home days each week for most roles) and remote work opportunities.
• We love spending time with friends and family, so we end work early on Fridays in the summer to allow our team to enjoy some fresh air and sunshine.
• We observe the National Day for Truth and Reconciliation with a day off and emphasize that the recognition and commemoration of the tragic and painful history and ongoing impact of residential schools is a vital component of the reconciliation process.
• Employees’ wellbeing is our priority. We have ergonomic and comfortable workspaces/rooms, fitness reimbursement, preferred membership pricing at Goodlife gyms and an Employee Assistance Program (EAP).
• We encourage employees’ professional growth. You will be eligible for paid training and development.

Our ideal candidate would have:

• College / university degree with a focus on marketing, communications, analytics or equivalent
• 3 to 5 years of prior relevant experience, preferably within the not-for-profit sector
• Experience working in cross-functional teams
• Extremely effective interpersonal and networking skills with a professional presence and manner
• Outstanding insight and analytical thinking
• Excellent organizational, planning and time management skills
• Strong attention to detail to review data requirements efficiently and accurately
• Ability to manage multiple priorities within tightly prescribed timelines
• Being versatile, flexible, and willing to work within constantly changing priorities
• Administrative skills with experience in creating creative briefs, graphs, and presentations
• Team player
• Strong computer skills, including use of Microsoft Office applications and familiarity with integrating various technologies to support marketing efforts. Knowledge of Donor Management software – Studio Enterprise would be an asset

Working conditions and other requirements:

• Standard or Hybrid office environment
• Must be fully committed to the core values and mission of Hope and Healing International

If this tempts you even a little bit and you meet the minimum requirements, let us set up a conversation.

Please forward your cover letter and resume to hr@hopeandhealing.org

Only applications with cover letters will be considered

Learn more about Hope and Healing International here

The safety of our staff is of the utmost importance to us; therefore, considering the issues surrounding COVID-19, we wanted to let job applicants know that Hope and Healing International’s employment offers are conditional upon new hires being fully vaccinated against COVID-19.

Hope and Healing International is a ‘child-and-adults-at-risk-safe organization’. As a condition of employment, successful candidates will be required to undergo Vulnerable Sector Screening.

Hope and Healing International is an equal opportunity employer that is committed to diversity and inclusion in the workplace. Accordance with the Accessibility for Ontarians with Disabilities Act (AODA), Hope and Healing International strives to ensure that all recruiting processes are accessible. If you require an accommodation, please advise HR in advance of attending the interview.

Only candidates selected for an interview will be contacted. All other applicants are thanked for their interest.