Interim Director, Transit Strategic Communications & External Relations

Founded in 1948, OC Transpo, officially the Ottawa-Carleton Regional Transit Commission, is the public transit agency for the City of Ottawa. It operates an integrated hub-and-spoke system including light metro, bus rapid transit, conventional bus routes, and Para Transpo door-to-door accessible bus service that carries approximately 97.1 million annual riders and 340,000 daily trips. The mandate of the Transit Customer Systems and Planning Service is to provide customer service, service planning, and technology and control systems support for OC Transpo. The department is geared to providing excellence in customer service delivery to 100 million transit customers per year by means of conventional bus, para transit, and rail operations.

Reporting to the General Manager, Transit Services, the Interim Director, Transit Strategic Communications & External Relations is accountable for providing leadership and strategic direction, as well as planning and improving the development and delivery of communications and external relations priorities, services, and operations. The Interim Director is responsible for managing and implementing communications and marketing strategies and initiatives consistent with OC Transpo and the City of Ottawa’s strategic direction and corporate vision. The Interim Director develops and manages the communications team, facilitating clear and timely communications to the public and stakeholders.

The ideal candidate will bring substantial years of related experience in the communications and marketing field, including a minimum of 5 years managing a team, external contract resources, operating and capital budgets in complex organizations, ideally with public sector exposure. They will have experience strategizing and managing multi-communications channels and its content and possess expertise in media relations and corporate communications. A relationship builder with the ability to manage and develop trust with multiple internal and external stakeholders, the Interim Director will couple strategic communications and marketing skills with the ability to manage day to day communications and marketing operations. As a designated interim role this contract is for an 18-month time period.

To express an interest in this opportunity in confidence, please submit your resume and letter of interest online to or We thank all those who express an interest, however only those chosen for further development will be contacted.

City of Ottawa, OC Transpo is an equal opportunity employer. In accordance with the Accessible Canada Act, 2019 and all applicable provincial accessibility standards, upon request, accommodation will be provided by both Odgers Berndtson and City of Ottawa, OC Transpo throughout the recruitment, selection and/or assessment process to applicants with disabilities.

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