Branch Communications & Digital Accessibility Lead

The Mapping and Information Resources Branch's (the Branch) vision is to provide innovative, digital and inclusive solutions to our partners, clients, and Ontarians. We are looking for a creative digital communications professional with strong writing, editing, verbal and visual communications skills as well as experience related to graphic design, web-based communications, online collaborative working environments, and social media. The Branch is an essential partner in the management of Ontario's natural resources. We are looking for someone to help us on our mission of providing leadership in mapping and geomatics, information management, and surveying that contributes to evidence-based decisions.


If you believe you can coordinate the activities of Branch content contributors, ensuring accessibility, inclusive content, consistency of process and quality across digital communications platforms, and are interested in being a digital accessibility specialist and resource, then apply to the Branch Communications & Digital Accessibility Lead role and be part of our dynamic team on the Mapping and Information Resources Branch.


About the Location: Whether you choose to live footsteps from downtown or on a serene lake, Peterborough and the Kawarthas offer a number of housing options without long commute times. With ample recreational activities, cultural experiences, year-round entertainment options and unique restaurants, there's something for everyone. Peterborough is also home to Trent University, Fleming College and a modern hospital for all your health care needs. To discover more about what Peterborough has to offer please visit: The City of Peterborough at


What can I expect to do in this role?

You will:

  • Provide technical expertise for communications products and initiatives.
  • Coordinate the activities of Branch content contributors, ensuring accessibility, consistency of process and quality across multiple digital communications platforms, and in accordance with Ministry and Ontario Government standards, accessibility legislation (AODA), policies and guidelines.
  • Act as a digital accessibility specialist and resource, providing technical accessibility expertise to Branch staff on digital content development.
  • Provide specialized expertise in developing, supporting, and enhancing Branch communications products.
  • Support communications for Branch initiatives that require promotion on the Ministry's social media channels including analyzing and summarizing engagement rates and providing leadership on new and emerging communications methods for user, stakeholder and public engagement.


Location: Peterborough


How do I qualify?

Technical Expertise:

  • You have knowledge of web site and graphic design, visualization and implementation to provide site management by designing, creating and maintaining Branch content. You have experience in graphic design, visualization and implementation to plan, design, create and manage Branch content in print and digital media, especially for online collaborative work environments (e.g., SharePoint Online) and web-based intranet and internet platforms.
  • You have reflected knowledge of design and visualization concepts and principles to perform design services by facilitating the production of design products including designing complex products and analysis of information.
  • You have displayed an understanding and familiarity of current and emerging trends in website design and internet technologies including the analysis of web metrics.
  • You have shown ability and proficiency with HTML/CSS, word processing, Microsoft 365 suite (e.g., Word, Excel, PowerPoint, SharePoint Online), PDF authoring, Adobe Acrobat Pro, Adobe Creative Suite, WordPress, and accessibility remediation (WCAG 2.0 Level AA, PAC 2.0).
  • You have reflected knowledge of relevant government standards and legislation including the French Language Services Act, Accessibility for Ontarians with Disabilities Act, and visual identity standards to ensure communications materials are translated in French, accessible and adhere to Ministry standards.


Communications Skills:

  • You have displayed an understanding of plain and direct writing and accessibility standards (WCAG 2.0), and engaging online audiences using social media.
  • You have shown excellent oral communication and presentation skills to provide expert advice to clients, stakeholders and management on digital accessibility, communication strategies and opportunities.
  • You have good writing and editing skills including knowledge of plain-language, grammar, spelling, punctuation, and organization of text to develop online digital content and to effectively communicate ideas.


Planning and Organizational Skills:

  • You have great planning and organizational skills to plan, prioritize and coordinate content for both public/internal websites, web applications, social media campaigns and special projects for the Branch.
  • You display knowledge of project management processes to provide leadership by developing, implementing, and monitoring project charters and work plans throughout the life cycle to ensure project tasks and deliverables are completed on-time, within budget and to required specifications.


Leadership and Customer Service Skills:

  • You possess leadership and teamwork skills to provide communications expertise and advice to branch management, staff, partners and clients.
  • You have proven knowledge of techniques to analyze, interpret and represent user needs and client requirements.
  • You have strong research and problem-solving skills to troubleshoot technical and process problems and make recommendations for changes to ensure that communications are well received by users.
  • You have the knowledge and ability to lead and advise on the use of technology for branch communications and collaboration efforts.


OPS commitment to diversity, inclusion, accessibility and anti-racism

We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.


We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.


Visit the OPS Anti-Racism Policy <  > and the OPS Diversity and Inclusion Blueprint  <  > pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.


We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code <  >. Refer to the application instructions below if you require a disability-related accommodation.


Salary Range: $1,313.75 - $1,551.97 Per Week


Additional Information:

  • 1 Permanent, 300 Water St, Peterborough, East Region


Please apply online, only, by Wednesday, August 10, 2022, by visiting, and entering Job ID 184463 in the Job ID search field. Please follow the instructions to submit your application. Faxes are not being accepted at this time.


If you require accommodation in order to participate in the recruitment process, please contact us at to provide your contact information. Recruitment Services staff will contact you within 48 hours. Only those applicants selected for an interview will be contacted.


The Ontario Public Service is an inclusive employer. Accommodation will be provided in accordance with Ontario’s Human Rights Code.


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