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Sr. Specialist, E-Commerce (Contract)



Job Description


Inspire the World, Create the Future.

Do you believe in the power of technology to help shape a brighter future and a stronger global community? Are you inspired by the possibilities? Are innovation, camaraderie, and the pursuit of excellence part of your innate drive? Then you've got what it takes to succeed at Samsung.


Sr.Specialist- ECommerce (18 month contract)


The Sr. Specialist, E-Commerce is responsible for the online activities of sales division(s). This includes planning and execution of content management through partner sites, while developing/deploying, maintaining and reporting on all existing and new retailer’s ecommerce initiatives for the sales division(s) to drive incremental sales & profit while elevating our online market leadership and distinction from our competitors.

In parallel, the incumbent will support divisional ad-hoc requests pertaining to online related activities by working with all levels of the organization to complete the requests on time. The Sr. Specialist eCommerce is required to work closely with many key stakeholders across the organization and is also able to work with minimal supervision to manage all required tasks.


Online Brand shop Launch (Retailer’s websites):

  • Liaise with partners and agencies and build and update the online brand environment within retailers’ websites
  • Responsible for facilitating internal alignment on initiatives
  • Provide product, feature and marketing creatives and copies
  • Responsible for internal approval processes pertaining to online
  • Responsible for wireframe design

Online Content Enhancement:

  • Assess current product/feature contents
  • Work with account partners by providing consistent and enhanced images, videos and copies to improve Samsung’s messaging.
  • Proactively assess online current state and identify areas of improvements and lead the improvement activities.



Online Brand shop Maintenance :

  • Ensure all ATL/BTL activities and new product launches are properly highlighted on online brand shop by working with Account Managers, Product Management team and Marketing Communications to provide regular updates.


Online SKU Set-up:

  • Develop an optimized content collection and delivery process to support Account Managers with setting up new SKUs for online by working back with PM team/RM Team to ensure consistent product descriptions are displayed across all retailers.


Online PDP Enhancement & Management:

  • Assess and current SKU pages on all retailers and determine areas of improvements. Once improvements have been identified, collect all the necessary information and assets to build best in-class product pages, and work with accounts to implement.
  • Monitor appropriate SKU listings, contents and links on retailers’ websites while ensuring healthy inventory levels
  • Prepare regular status reports, and share back with the Account Managers/PM/RM team.


Project management Support:

  • Support ad-hoc online projects that require developing project plans, processes, scheduling, progress reporting and execution.


  • Work closely with the business including Account Managers, Product Management team, Retail Management, Marketing Communications, and Process Innovation on projects as required.


KPI management:

  • Track, summarize and report on online performance (sales, page views, conversion rates, etc.) on a regular basis to evaluate return on investments
  • Provide regular and ad-hoc reports to both internal stakeholders and HQ
  • 3-5 years’ experience in managing brand properties on partner websites preferred
  • Knowledge of defining website requirements, working with both marketing and technical teams
  • Knowledge of Web content management systems is an asset
  • Knowledge of Web best practices, including site effectiveness and online campaign tracking
  • Knowledge of search engine optimization strategies
  • Technical skills and experience, but has a business / marketing orientation. Strong ability to communicate clearly with both business teams and technical teams
  • Demonstrated project management skills
  • Knowledge of Digital Marketing best practice and demonstration of digital marketing skills including but not limited to: Search, lead generation, mobile trends, advertising platforms and associated media. Innovative with track record of solutions
  • Knowledge of retail industry an asset
  • Expert in Excel, Word, PowerPoint and proficiency with Online Analytical Processing (ie. Omniture & Google analytics)
  • Attention to detail and Sense of urgency
  • Experience in online marketing and analysis preferred
  • Highly developed communication & interpersonal skills, able to build relationships and interact comfortably with a wide range of levels in the organization: from senior executives to support staff within and outside of the company.
  • Self-motivated and able to work with limited supervision
  • Strong analytical, organizational and planning skills
  • Proven ability to function effectively in a team environment.
  • Laser-like attention to detail

Samsung is an equal employment opportunity employer.


Samsung has an accommodation process in place and provides accommodations for job applicants with disabilities as appropriate. Assessment and selection materials and procedures can be made available in accessible formats and methods as appropriate.  If you require a specific accommodation because of disability or medical need, please let us know when selected to take part in our recruitment process so that reasonable arrangements can be made for the appropriate accommodations to be in place as you move through our process.


We thank you for your interest in working for Samsung. Only candidates selected for an interview will be contacted.



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Contact Information

Posting Date: 22-Aug-2017Marketing/Advertising/PR Permanent, Full-Time Open 1 ASAP
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