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Smooch Technologies Inc.

Content Strategist



Company Information

Come change the world of messaging with us!

Smooch ( is enabling the next wave of messaging and changing the way business and consumers communicate. Our new messaging technology is revolutionizing and humanizing how people interact with businesses and technology. 

Be part of the biggest change in the way people communicate in decades.

- For more information, and see all of our openings, please visit our website!

Job Description

We are seeking a talented marketer with a passion for writing and editing to join our team as a Content Strategist. This position is a perfect combination of strategy and hands-on execution. In this post, you will collaborate with the product, sales, and engineering teams and report directly to the CEO. 


  • Research and identify trends early on and build industry-leading content.
  • Build and execute a solid content marketing strategy that will position us as the key player in the industry.
  • Lead and develop marketing initiatives, including content creation for outbound marketing campaigns, website content, product videos, webinars, customer case studies, and more.
  • Build various types of content that fit the audience mindset and needs, and maximizes the strengths of each channel or communication experience.
  • Make sure content meets our high editorial standards, reflects our brand guidelines and provide benefits to our audience and partners.
  • Work with our engineering and product teams to tap into opportunities for content creation.
  • Manage content curation tools and programs and add value through additional curatorial content.
  • Support any media outreach, analyst briefings, and social marketing initiatives
  • Collaborate with Sales to understand ongoing enablement needs; create and execute an enablement program across training, competitive counter-tactics, and product education.
  • Work with the product team to plan successful go-to-market launches for new product features and company solutions.


  • You are a content manager and marketer with relevant content marketing and writing experience, working in B2B or B2C technology organizations (ideal). 
  • You have experience building strategies and your work plan, as well as producing interesting content. 
  • You have a portfolio containing content such as blog posts, white papers, infographics, case studies, user guides, etc. (please, send us some examples of your work!)
  • You have exceptional written and verbal English communication skills. Solid storytelling, presentation and content marketing skills when dealing with technical content for both technical and non-technical audiences.
  • You love love love writing, and you might even have your personal blog or website
  • You are recognized for your exceptional interpersonal skills and experience in building strong working relationships at all levels of management, both internally and externally. 
  • You are a results-driven, hard-working, analytical individual who enjoys a challenge. A sense of humor, lots of smarts and intellectual curiosity is an absolute must!
  • Strong analytical skills with the ability to synthesize and craft positioning and key messages that connect with different personas and audiences.
  • You have demonstrated project management skills and the ability to manage multiple projects at the same time in a fast-paced, always-on, highly ambiguous start-up environment.
  • You have an undergraduate degree in a relevant field, such as journalism. Master’s degree is a plus.


We are a funded, San Francisco and Montreal-based startup, led by a team of seasoned and successful technology entrepreneurs, software engineers, advisors and investors.

You'll love: 

  • Our offices in the heart of the Mile-End start-up neighborhood with a million dollar view for everyone to enjoy.
  • Generous flexible vacation policy as well as flexible work hours (and location!).
  • We invest in and support you in your continuing skills development, helping you to develop your industry knowledge and increase your expertise in the messaging space.
  • A kitchen that’s always fully stocked with free snacks, drinks, espresso and tea bar, cereal, fresh fruit, yogurt, beer and much more.
  • Weekly happy hours, breakfast and other team meals.
  • Team activities and get togethers like Board Game Night, Movie Night on the 85” TV, Friday beers and spontaneous Exploding Kittens (the game).
  • Regular internal & external hackathons run by and/or sponsored by Smooch.

Our friendly culture and purpose is ultimately what really sets us apart. We value full transparency, taking initiative & ownership, making calls, and the accountability that comes with it. We thrive on working hard and playing well, sharing our wins and owning our failures.

Contact Information

Smooch Technologies Inc. Cynthia BazinetHead of Talentcynthia@smooch.io514-998-6784
Posting Date: 14-Mar-2017Information Technology Permanent, Full-Time Open 1 ASAP
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